Privacy Policy

Last updated: August 2026

At Mirayaa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, create an account, purchase our products, or interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

This policy has been inspired by standard privacy practices followed by leading Indian fragrance and e-commerce brands.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Mobile number
• Shipping and billing address
• PIN code and city
• Order history
• Account login details

Payment Information

Payments are processed securely through third-party payment gateways. Mirayaa does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Website activity and usage patterns
• Cookies and analytics data
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver products and provide shipping updates
• Respond to customer queries and support requests
• Improve our website and customer experience
• Prevent fraud and unauthorized activities
• Send promotional emails, offers, and newsletters (only if you opt in)
• Comply with legal and regulatory requirements

These practices are consistent with common e-commerce privacy standards.

3. Cookies and Tracking Technologies

Mirayaa uses cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Improve website performance
• Analyze visitor behavior
• Personalize advertisements and recommendations

You can disable cookies through your browser settings; however, certain features of the website may not function properly. Cookie usage is a standard practice across major fragrance and retail websites.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

• Payment gateways
• Shipping and logistics partners
• Customer support providers
• Website analytics providers
• Marketing service providers
• Government authorities when legally required

Third-party partners are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. Similar limitations are disclosed by leading e-commerce brands.

6. Data Retention

We retain your information only for as long as necessary to:

• Complete your transactions
• Provide customer support
• Meet legal and tax obligations
• Prevent fraud and abuse
• Resolve disputes

Anonymous or aggregated data may be retained for analytical purposes.

7. Marketing Communications

If you subscribe to our newsletters or promotional updates, we may send you:

• Product launches
• Exclusive offers
• Seasonal promotions
• Brand announcements

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

8. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, or social media platforms.

Mirayaa is not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies before sharing any information.

9. Children's Privacy

Mirayaa products and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor, we will take appropriate steps to remove it. Similar age restrictions are commonly followed across fragrance and retail platforms.

10. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Delete your account (subject to legal requirements)
• Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

11. Changes to This Privacy Policy

Mirayaa reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page along with the updated date. Continued use of the website after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Mirayaa

Email: team.mirayaa@gmail.com

Address: Pune, Maharashtra, India

Customer Support Hours: Monday to Friday, 10:00 AM – 6:00 PM

Quick Privacy Promise

Your trust matters to us. We collect only the information necessary to serve you better, fulfill your orders, and improve your experience. We do not sell your personal information to third parties. Inspired by common privacy practices used by Indian fragrance and e-commerce brands.