Terms of Service

Last updated: August 2026

Welcome to Mirayaa. These Terms of Service ("Terms") govern your access to and use of the Mirayaa website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using the Mirayaa website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have read, understood, and accepted these Terms.
You agree to comply with all applicable laws and regulations.

2. About Mirayaa

Mirayaa is an independent fragrance brand that creates perfumes inspired by internationally recognized fragrance profiles.

Any references to third-party brands, trademarks, or fragrance names are used solely for descriptive and informational purposes to help customers understand the scent profile and inspiration behind our products.

Mirayaa is not affiliated with, endorsed by, sponsored by, or associated with any third-party brand.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, Mirayaa reserves the right to:

Modify product offerings at any time.
Change prices without prior notice.
Discontinue products or services.
Correct errors, inaccuracies, or omissions.

Product images displayed on the website may be AI-generated or digitally enhanced for illustrative purposes. Actual bottles, packaging, colors, and designs may differ from those shown.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase.

Mirayaa reserves the right to:

Accept or reject any order at its sole discretion.
Cancel orders due to pricing errors, stock limitations, suspected fraud, or other operational reasons.
Limit quantities purchased per customer.

An order is considered accepted only after you receive a shipping confirmation.

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes, as indicated.

Payments may be made using:

Credit cards
Debit cards
UPI
Net banking
Wallets and other payment methods offered at checkout

Mirayaa does not store your payment credentials, card details, CVV, or banking information.

6. Shipping and Delivery

Mirayaa currently ships only within India and does not offer international shipping.

Delivery timelines are estimates and may vary depending on:

Courier availability
Serviceable locations
Weather conditions
Public holidays
Operational delays

For complete details, please refer to our Shipping Policy.

7. Returns, Refunds, and Cancellations

Due to the personal and consumable nature of fragrances:

All sales are final.
Returns and refunds are not accepted once the order has been delivered.
Orders may only be cancelled before shipment.
Damaged or incorrect products must be reported within 48 hours of delivery.

Please refer to our Refund and Return Policy for detailed information.

8. User Accounts

If you create an account with Mirayaa, you are responsible for:

Maintaining the confidentiality of your login credentials.
Providing accurate information.
Updating your details when necessary.
Restricting unauthorized access to your account.

Mirayaa shall not be liable for losses arising from unauthorized use of your account.

9. Intellectual Property

All content available on the Mirayaa website, including:

Logos
Product names
Graphics
Website design
Text
Images
Videos
Marketing materials

is the intellectual property of Mirayaa unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

10. Third-Party Trademarks

All third-party trademarks, logos, and brand names mentioned on this website remain the exclusive property of their respective owners.

Any mention of such brands is made solely for descriptive and reference purposes and does not imply any affiliation, endorsement, or sponsorship.

11. Prohibited Uses

You agree not to:

Use the website for any unlawful activity.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality or security.
Copy or scrape website content without permission.
Misrepresent your identity or provide false information.
Use the website in a manner that could harm Mirayaa or its users.

Mirayaa reserves the right to suspend or terminate access for violations of these Terms.

12. Limitation of Liability

Mirayaa shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use of the website.
Delays in shipping or delivery.
Product unavailability.
Personal fragrance preferences.
Variations in longevity or projection due to weather, skin chemistry, or application methods.
Technical interruptions or website downtime.

All purchases and use of products are at the customer's own discretion and risk.

13. Disclaimer Regarding Fragrances

Fragrance performance may vary depending on:

Skin chemistry
Weather and humidity
Storage conditions
Application methods
Individual scent perception

Differences in projection, longevity, or personal preference do not qualify for returns or refunds.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

15. Indemnification

You agree to indemnify and hold harmless Mirayaa, its owners, employees, affiliates, and partners from any claims, liabilities, losses, damages, or expenses arising from:

Your misuse of the website.
Violation of these Terms.
Violation of applicable laws or third-party rights.

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

17. Changes to These Terms

Mirayaa reserves the right to update, amend, or modify these Terms at any time without prior notice.

Changes will become effective immediately upon publication on this page. Your continued use of the website constitutes acceptance of the updated Terms.